Privacy Policy

Bioenergetic Release by Stephanie Speeney is a division of Honeyguide LLC.
Effective January 2024

Overview

We deeply respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines our practices for collecting, using, and safeguarding your information when you use our website and services.

Information We Collect

To provide you with our energy healing services, we collect several types of personal information. The essential information we gather includes your full name and preferred name, contact information such as email address and phone number, appointment preferences, and scheduling details. We also collect any health-related information you choose to share regarding your energy healing sessions, which we treat with the utmost confidentiality.

Our website automatically collects certain technical information during your visit, including your browser type and version, access times and dates, pages visited, and basic device information. This helps us ensure our website functions properly for all visitors.

Payment Information

All payment processing is handled through secure third-party processors who maintain their own privacy policies and security protocols. We never store complete credit card information on our servers, ensuring your financial data remains protected.

How We Use Your Information

Primary Uses

We use your personal information to provide you with the best possible healing experience. This includes scheduling and managing your healing sessions, sending appointment confirmations and reminders, and following up after sessions. We also use your information to provide personalized care and service, process payments, and respond promptly to your inquiries.

Communication

Our communication with you may occur via email or phone for several important purposes. We will contact you regarding appointment confirmations and changes, session follow-ups, and important updates about our services. We also use your contact information to respond to any questions or concerns you may have about our services.

Data Protection and Security

We take the protection of your personal information seriously and implement multiple layers of security measures. Our approach includes encrypted data transmission and secure server infrastructure through Squarespace. We conduct regular security assessments and maintain strict access controls to personal information, ensuring only authorized personnel can access it. Our backup systems are also secured to protect your data.

Data Storage

Your information is stored securely across several professional platforms. This includes Squarespace's secure servers and professional scheduling software with appropriate security measures.

Your Privacy Rights

We believe in empowering you with control over your personal information. You have the right to access your personal information, request corrections to any inaccurate data, and delete your information from our systems. You may also opt out of marketing communications at any time and request an explanation of how your data is used. To exercise any of these rights, please contact us at steph@bioenergeticrelease.com.

Special Considerations

Health Information

We want to be clear that we are not medical professionals and do not provide medical services or advice. Any information shared during our sessions should not be considered a substitute for traditional medical care.

As an organization that handles sensitive health-related information, we follow all HIPAA (Health Insurance Portability and Accountability Act) standards and protocols. This includes maintaining strict security measures for data protection, implementing access controls, using secure communication channels, and regularly training our staff on privacy requirements. All health-related information you share with us is protected according to these rigorous standards.

Cookies and Tracking

Our website utilizes essential cookies through Squarespace to ensure basic functionality. At present, we do not employ additional tracking tools such as Google Analytics or Facebook Pixel. Should we implement such tools in the future, we will update this policy accordingly and notify you of any significant changes.

Third-Party Services

Our operations rely on several trusted third-party services to provide you with the best possible experience. These include Squarespace for website hosting, secure payment processors, and professional scheduling software. Each of these services maintains its own privacy policy and security measures, and we encourage you to review their policies for a complete understanding of how they handle your information.

Legal Compliance

Our commitment to privacy includes compliance with all applicable privacy laws. This encompasses the state privacy laws of Pennsylvania, the California Consumer Privacy Act (CCPA) for California residents, and the General Data Protection Regulation (GDPR) for EU visitors. We also adhere to all other applicable federal and state regulations governing data privacy and protection.

Updates to This Policy

We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. When significant changes are made, we will notify you via email and website notices. The most current version of this policy will always be available on our website.

Contact Information

For any privacy-related questions or concerns, please contact:

Bioenergetic Release by Stephanie Speeney
Honeyguide LLC
Email: steph@bioenergeticrelease.com

Acknowledgment

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Last Updated: January 2024